AI workflows that handle the repetitive work, without taking your people out of the loop.
An AI workflow is software that does repetitive work on its own. It asks for your approval at the steps that matter.
Built by a CISSP with 35 years operating business technology. Select engagements only. Production workflows running at customer sites today.
The AI that helps you isn't a chatbot.
When most people hear "AI," they picture a chat window. That kind is useful for writing and asking questions. We build the other kind. Software that runs in the background, moves your busywork between the systems you already use, and only asks your team to step in for the calls that matter.
An AI you ask questions.
A chat window. You type, it replies. Useful for writing and thinking. It does not handle the work piling up between your systems.
An AI that does the work.
Software running in the background. Your information moves between your systems on its own. Your team approves the steps that matter. The rest just runs.
Four examples. Many more possible.
These are four kinds of workflow we ship today. Each one is real and running. Inside every category, every customer's build is different. The list of things AI workflows can do for a small business is much longer than four cards. Tap one to start a Workflow Opportunity Review for yours.
Lead-Response Workflow
A new lead comes in. The workflow replies in seconds. Books the appointment if they want one. Sends the follow-up. You stop losing customers to whoever called back first.
Document Intake Workflow
W-2s, 1099s, and receipts come in by email and portal. The workflow reads them and pre-populates the return. A preparer reviews and approves before anything goes to the client.
Front-Desk Workflow
Patient data pulls from the portals overnight. Staff arrive to the day's schedule, the prep notes, and a flag on the appointments likely to no-show. Front desk runs the calendar instead of building it.
Threat-Response Workflow
Firewall, VPN, and device logs flow into one place. The workflow spots the threat patterns, drafts the block action, and logs the evidence. A person approves before any action runs.
What's on this page is not the menu. These four show the kinds of workflow we ship today. The actual list, across document intake, scheduling, reporting, customer follow-up, approvals, reconciliation, exception handling, vendor coordination, and the work between any two systems your team already uses, is much longer than four cards. If yours does not match a card exactly, that is the normal case. The Workflow Opportunity Review tells us whether yours fits.
Four steps. In order. Nothing skipped.
We do not start with the build. We start with whether the workflow should exist at all. Then we design it on paper, build it carefully, and stay with it after launch.
Review
A paid Workflow Opportunity Review. We map one workflow and tell you whether it can be built responsibly.
Design
Process map, system access, approval points, exception paths. Written and agreed before any access is granted.
Build
The workflow is built, tested against real production conditions, and handed off with documentation.
Care
Monitoring, changes, exception handling. The workflow stays alive as your software and your data shift.
What we take on. What we don't.
Every workflow gets reviewed for fit before we accept the work. That keeps the record clean and the results consistent. If your situation does not fit, we will tell you in writing.
Document, data, and routing workflows
- Document and data workflows that move information between business systems
- Schedule, report, and routing workflows that handle recurring administrative work
- Healthcare administration workflows (front desk, scheduling, intake, recall)
- Tax and accounting document intake (W-2, 1099, receipts, portal documents)
- Lead response and customer follow-up workflows
- Security log review and response workflows
Work we do not take on
- Workflows that make or materially influence decisions about people (hiring, credit, insurance eligibility, housing, patient-care eligibility, government benefits)
- Video editing or video production
- Marketing creative, brand work, content writing, or campaign automation
- Voice AI systems and phone-agent workflows
- Workflows on closed software platforms that do not allow supported integration
The word "today" matters. The scope grows as the deployment record grows. We will not market what we have not done.
Thirty-five years. Four verticals shipped. One standard.
Four verticals, but the workflows inside each are not a menu. Every build is scoped to your systems, your data, and your approvals. There is no template product. There is a delivery standard, and a record of shipping. Built on the operating discipline of Computer Concepts Inc.
Visible. Scoped. Honest.
Starting prices are shown so you know what kind of engagement this is before you call. Final scope depends on systems involved, data sensitivity, approval paths, exception handling, and support requirements.
The Workflow Opportunity Review — $1,500
Before any build, we map one of your workflows and tell you in writing whether it can be built responsibly. The fee credits toward your build if you sign within 30 days.
Read more about the Review →A scoped review of one recurring workflow. The way every engagement starts.
- One workflow mapped end to end
- Systems and information inventory
- Integration feasibility check
- Written next-step recommendation
One workflow. Limited systems. Clean launch and handoff.
- One primary process
- Limited systems and user roles
- Defined output
- Standard launch and handoff
Multi-system workflow with approval points, exception handling, and documentation.
- Multiple systems and handoffs
- Named staff approval points
- Exception handling
- Tested under real production conditions
Three or more systems, formal approvals, higher-sensitivity workflow.
- Three or more meaningful systems
- Multiple business roles
- More complex exception paths
- Higher support expectations
One workflow. Monthly health check. Connector and access review. Customer-initiated change requests handled at hourly rate.
Up to three workflows. Monthly review. Exception handling included. Up to two hours of small changes per month. Priority response.
Multi-system, business-critical workflow. Closer monitoring. Up to four hours of changes per month. Faster response window.
What the Review is. And what it isn't.
Every engagement starts here. A scoped, paid review of one recurring workflow. The fee is credited toward the build if you sign within 30 days. Even if you don't, you leave with a written deliverable that is yours to keep.
A scoped, paid engagement
- A workflow mapped end to end
- Systems and information inventoried
- Integration feasibility checked against your vendors' supported APIs
- Approval points and exception paths identified
- A written next-step recommendation and budget class
Not what it can't be
- Not legal advice or a substitute for counsel
- Not a determination of your status under HIPAA, the FTC Safeguards Rule, the Colorado AI Act, or any other law
- Not a security assessment or a penetration test of your environment
- Not a free pitch call
- Not a guarantee that the workflow can be built
The reason the workflow is still working in year three.
AI workflows do not stay built. Vendor APIs change. Models update. Data formats shift. Without someone watching, the workflow you bought silently breaks. With a Care Plan, it keeps working as your business changes.
What people ask before they call.
Will this break my existing software?
What if my software vendor does not allow integration?
Will my staff need to learn anything new?
Is my customer data safe?
What happens if the workflow makes a mistake?
What exactly does the Care Plan cover?
Can I cancel the Care Plan?
Why is the Review paid?
Where does the work live?
Pick the world that fits best. It helps us know whether the Review will land on a workflow we know how to scope.
What is the workflow eating your team's time?
A few words is fine. Specifics help us tell you up front whether the Review fits.
Where should we reach you?
We respond within one business day. The Review is paid and scoped before any access is granted.
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Thanks. We will reply within one business day.
If the Review is the right next step, you will hear from Eric directly.